Is an instructor included with an e-foil rental?+
No. On-site and full-day rentals are equipment only, and you ride on your own. If you are still learning, book E-Foil Lessons. A private instructor for a full-day villa rental is an optional extra (฿5,000), on request and subject to availability. Only the Private E-Foil Yacht Experience includes an instructor.
How much experience do I need?+
At least 3 hours of previous e-foil experience, and the skills to ride and handle the equipment safely on your own. Having 3 hours does not qualify you automatically, and Mahalo makes the final decision.
Can a beginner rent an e-foil?+
No. If you are new to e-foiling, start with E-Foil Lessons. Rental is for riders who can already ride independently.
Is there a weight limit?+
Yes. The maximum rider weight is 100 kg, in line with the equipment manufacturer's limit.
How long does one battery last?+
Riding time depends on your weight, speed, riding style and the conditions, so we do not quote a fixed time per battery. If you want several sessions or a longer day, plan time for charging or add an extra battery. When the indicator reaches 2 bars, return to shore and end your session.
Can I rent an additional battery?+
Yes, for full-day rentals and the Yacht Experience: ฿4,000 per day, subject to availability. It is not included automatically. For full-day rentals, each additional battery needs a further security deposit of ฿15,000.
Can I rent an e-foil for a full day?+
Yes, with the Full-Day Private Villa E-Foil Rental (฿10,000). You take the complete equipment to your approved location, such as a beachfront villa or hotel, between 8:00 AM – 6:00 PM. There is no full-day rental at our own riding location.
What is included in a full-day rental?+
One complete E-Foil set, One battery, Remote controller, Charger. An extra battery and delivery can be added. An instructor is not included.
Does full-day rental mean I can ride all day?+
Not non-stop. The day is the window for handover and return, and your riding time depends on the battery. Full-day rental means taking the equipment to your approved location for the day. It does not include unlimited riding at Mahalo's on-site rental location.
Can you deliver an e-foil to my villa or resort?+
Yes, for full-day rentals and the Yacht Experience, once we have approved the location. Delivery and pickup start from ฿1,000, depending on the location. Delivery is not available for 30-minute or 1-hour rentals.
Is every beachfront location suitable?+
No. An e-foil needs enough water depth and a riding area clear of reefs, rocks, shallow patches and underwater obstacles, and the weather has to be suitable too. Mahalo must review and approve every off-site location before delivering the equipment. Send us your location before booking so we can check it.
Is a security deposit required?+
For full-day rentals, yes: a refundable cash security deposit of ฿30,000, plus ฿15,000 for each additional battery. We also need a photo of your passport. We do not keep your original passport.
What happens if I damage the equipment?+
You are responsible for damage caused while using the equipment. Repairs and necessary replacements are charged according to the costs appropriate to the damage, and lost equipment at the cost of an equivalent new item. Normal, superficial signs of use are not treated as damage. Please report any damage immediately.
Can you bring an e-foil and an instructor to my yacht?+
Yes, that is our Private E-Foil Yacht Experience (฿15,000 per day). We bring one complete e-foil set and a private instructor for the day. The riding area, access to the yacht and safe conditions must be agreed in advance.
Is the yacht included in the Yacht Experience?+
No. Guests must provide their own or chartered yacht or catamaran. Mahalo provides the e-foil equipment and the instructor, not the boat.
Can several yacht guests try the e-foil?+
Yes. Your instructor runs guided sessions for your guests during the day, using one set in turns. It is a day of service, not unlimited riding for each guest, and total riding time depends on the battery.
How do I arrange a rental?+
Message us on WhatsApp with the option you want, your e-foil experience, your weight and your dates. For off-site rentals, send the location too. We check everything and confirm what is possible.